Nate B (California) –Hi Franklin Just closing the loop here. I ended up settling with Allstate today for $30,000. That amount covers my out-of-pocket damages (primarily Tesla rental for 8 months it was in the shop) of $11,773.94 and then the remainder, $18,226.06 is for the DV claim. Thanks for your help! Cheers, /nate
Jonathan W (California)-I chose AUTODIMINISHEDVALUE.COM (St. Lucie Appraisal) based on their unique methodology, and actually used the DV appraisal as evidence in small claims court. I won the case against Pronto Insurance, so can definitely vouch for their services & effectiveness. Would definitely recommend them!
Brian G (California)-These guys will fight tooth and nail for your cars value! They understand a rare find when you have one. Thanks again!
Amit D (California)-Hi Frank, Just wanted to give you an update – I won the small claims suit for the amount of $7600 + court fees for the diminished value of my Porsche. State Farm’s evidence was really underwhelming and did not show their methodology for determining their DV number. I also mentioned to the judge that State Farm refused to provide me a copy of their appraisal until the day of the trial which, like you mentioned, did not go well for the defendant. Thank you for all of your support!
Travis H (California)-Thanks Frank, I was quite impressed with your responses. They’re going to have to step up their game if they want to go toe-to-toe with you. Glad you are in my corner! Cheers, Travis
Attorney Carree M (California)-Hello! I was able to get Auto Club Insurance to $12,500.00. My client is thrilled! Thank you for all your help.
Barbara S (California)-Thank you! Hi Katherine. Want to let you know we settled the property claim with AAA Insurance for $13,576.93. That is within $1,000 of what I original wanted so I am pleased with the result. Thanks for your part in it:) Barbara
Phana S (California)-Thank you! Couldn’t have done it without your help. This was an uphill battle from the beginning, but your perseverance has gotten us a win for this case. I have forwarded the letter to James at USAA so that he can pay off the loan and send me the balance.
Bill W (California)-Thanks for giving me the research to do my negotiation with Allstate. After a few back and forth discussions, we have settled on a $3400 diminished value loss (includes your $275). I appreciate your help.
Jewel Z (California)-Hi Frank, State Farm Insurance Company got back to me about my Tesla diminished value. They also hired a third-party company to do the appraisal and the amount they proposed was around $6800.00. The insurance company would like to meet in the middle about $9300.00. Just wanted to get your opinion, do you think there is more negotiation room? And what do you think about the amount? If I want to ask more to be closer to our number $11714.60, what should I do?
Timothy G (California)-Frank is amazing. He’ll be your advocate all the way to the courtroom (if necessary). Had an accident with a 2019 Honda Civic SI in Santa Ana, CA and was able to secure $7k thanks to Frank’s expertise. State Farm offered less than half than what was quoted by Frank, then completely denied any DIV at all, but after taking them to court they thought twice. Frank literally was on the phone with the adjuster from State Farm at the courtroom and put them on their toes. Highly recommend Frank’s services.
FYI insurance companies will make you do a dance – you just have to stick to your guns. They don’t plan on most people actually taking them to court.
Zachary W (California)-This looks great, super comprehensive. Can’t thank you enough.
Vu N (California)-I was in touch with Frank back in 2021 for a appraisal on a vehicle I wanted to buy. Got the appraisal in a week and was able to get a check cut for my loan but unfortunately I got hurt so I had to cancel the purchase. Fast forward 4 months later, the vehicle was still available and I contacted Frank. He happily updated my appraisal for a small fee but on the 2nd try to buy the vehicle my loan was not approved. 3rd times a charm, after I got everything situated a month later Frank help me out by updating the appraisal again at no charge. Thanks to Frank I was able to purchase my vehicle 6 months later. I will definitely come back if I decide on getting another appraisal.
William W (California)-Thanks for giving me the research to do my negotiation with Allstate. After a few back and forth discussions, we have settled on a $3400 diminished value loss (includes your $275). I appreciate your help.
Kelly M (California)-Please post on ur website: St. Lucia Appraisal deserves a five star! Franklin explained the whole process of the auto appraisal from A to Z. Their appraisal was accurate and his negotiation was superb! Thank u Franklin, your the best!! Kelly
Raul G (California)- State Farm Insurance Company offered $39,845.00 for my totaled Ford Transit. The St. Lucie Appraisal Company helped me to obtain a settlement of $49,663.00.
Stacy K (California)-Thank you so much! I really appreciate your work on this! Well worth it – $7,000.00 vs. their original offer of $4,910.00. I will refer you clients.
Attorney Connor O (California)-About a year and a half ago I had a client work with you on an appraisal and had you fill out a declaration to be used in Court that worked perfectly. I just sent you another client.
Seth R (California)-Franklin, Thanks for the call today and your insights, as always.. You live up to your reputation. I appreciate it,
Gary L (California)-Franklin, I settled the diminished value case against USAA today in mediation. Thanks for everything.
Dan B (California)-Hi Franklin: Just want to send a note of thanks. Between having your report and going through with filing a case in small claims court, State Farm changed their tune from denying our diminished value claim to offering us a settlement of $4,200. The entire process was a bit of a hassle, but ultimately worth the time and effort. I appreciate your help and good service.
Denise W (California)-I have no hesitation giving St. Lucie a 5 star review. Franklin was amazing and extremely professional. His report was exceptionally thorough and he helped me through every step of the process. Because of his work and guidance, I was able to recover a substantial portion of my diminished value for my car. Thank you!
David G (California)- FYI – Progressive contacted me today and accepted the $4,134.40 Diminished Value claim in full. Thanks again!
Daniel B (California)- Mr. Colletta, Just received payment from Progressive insurance company for the full diminished value claim ($1083.50). They didn’t reimburse me for cost of your report, and I didn’t make an issue out of it. Here’s hoping not to need your services again (at least anytime soon)…but just in case…have your contact info on file. ***Should you decide to “hang it up” one day, would appreciate an email with your reference for a replacement.
Mike L (California)- I collected in a total of $11,500 for my Tesla diminished value claim, they first low balled me around 4.7k -6.7k. But I held out for almost a year and I got 11.5k thank you guys for your help. Please stay safe! All the best, Michael
Nicholas P (California)-Just an FYI…The Insurance company (Hartford) came back, and asked for proof of MSRP for my Tesla. I sent it to them. They then agreed to pay your entire diminished value evaluation ($34,497.00), but refused to pay your appraisal fee ($350.00). I settled. Thank you for all of your assistance.
Jodi G (California)-I posted the following review on your Yelp Page…5 stars of course:)
“I was rear-ended on the freeway resulting in extensive damage to my Infiniti QX70. At the time of the collision, my vehicle was only 3 years old and had 27K miles. I contacted the other party’s insurance (Farmers) and told them that I would be pursuing a diminished value (DV) claim against their insured. I was soon contacted by a Farmers claims rep stating that they were denying my claim since my vehicle had only sustained “cosmetic damage” due to the collision. I hadn’t even formally submitted a claim yet and was already being denied by Farmers! I realized I would need assistance in the claim. I researched DV appraisers and came across Franklin Colletta, owner of AUTODIMINISHEDVALUE.COM. Franklin reviewed my collision repair report (49 days in the repair facility with a repair cost of $12K) and was able to provide a comprehensive DV report.
In his report, Mr. Colletta was able to definitively prove the damage to my vehicle was far from “cosmetic” and exactly how much the structural/frame repairs adversely affected the value – $11K in inherent diminished value. I submitted his detailed report to Farmers. Unfortunately, despite several attempts over a 6 month period to negotiate a fair DV settlement, Farmers best offer to settle the claim only came to $1,100.00.
Franklin advised me to take the other party to small claims court to force Farmers to pay what I was owed. I filed suit… and with his well-written report (and some expert coaching), I won the maximum amount in CA ($10,000 + court costs). Throughout the process Franklin was supportive, responsive, and knowledgeable. I firmly believe I would not have prevailed in court without his detailed assessment backed by his numerous licenses/certifications and over 25 years’ auto appraisal experience. The judge was definitely impressed. Don’t let anyone tell you that you can’t win a DV claim in small claims court. You absolutely can, and I did. You just have to provide compelling evidence to the judge to back up your claim. I can assure you, AUTODIMINISHEDVALUE.COM has the capability, experience, integrity, and know-how to expertly provide the facts, based evidence you will need to ultimately prevail.
Scott W (California)- Many of us used Franklin Colletta at AUTODIMINISHEDVALUE.COM. If interested I can give you his contact info. Charged I believe $350 for the Tesla Diminished Value report and $225 for Loss of use report. My total claim was $40,000. They offered me $5000 to go away. Even if I accepted it I’m still ahead. I have decided to use an attorney. They laughed at her originally but just as we were about to file a lawsuit they now want to talk.
Christopher P (California)- Hello. I hope things are OK for you with the recent hurricane. I’m curious: Did the appraiser ever get in touch? I got a phone call today from Liberty Mutual indicating that they would honor your diminished value appraisal on my Tesla of $20,670 as is! So, either they did their own and it came in higher than yours or you have discussed with them and came to this agreement. Either way, I’m very pleased with the outcome.
Phillip B (California)- The diminished value appraisal looks good. Please send a signed report. Having the valuations by actual independent and unbiased dealers is excellent and what is needed. The earlier DV Appraisal I obtained from an internet appraiser just put down his opinion, which wasn’t enough for the insurance adjuster. Thank you for the excellent job.
Denise W (California)- I have no hesitation giving AUTODIMINISHEDVALUE.COM a 5 star review. Franklin was amazing and extremely professional. His report was exceptionally thorough and he helped me through every step of the process. Because of his work and guidance, I was able to recover a substantial portion of my diminished value for my car. Thank you!
Walter B (California)- We received the settlement check for our diminished value claim. Just wanted to let any potential customers know that you are a company that can be counted on for good reporting and fast service.
David G (California)- FYI – Progressive contacted me today and accepted the $4,134.40 Diminished Value claim in full. Thanks again!
Daniel B (California)- Mr. Colletta, Just received payment from Progressive insurance company for the full diminished value claim ($1083.50). They didn’t reimburse me for cost of your report, and I didn’t make an issue out of it. Here’s hoping not to need your services again (at least anytime soon)…but just in case…have your contact info on file. ***Should you decide to “hang it up” one day, would appreciate an email with your reference for a replacement.
Mike L (California)- I collected in a total of $11,500 for my Tesla diminished value claim, they first low balled me around 4.7k -6.7k. But I held out for almost a year and I got 11.5k thank you guys for your help. Please stay safe! All the best, Michael
Mark N (California)- The diminished value report looks great. I appreciate Frank’s quick action doing the research and getting me a report fast. Hopefully I’ll receive the diminished value from the 3rd party insurance company. Great job! Thank you!
Mark S (California)- $12K in right front fender damage. Repaired by Tesla authorized center to flawless condition. $8K diminished value offer from State Farm accepted.
Flossie L (California)- This diminished value process has been an ordeal from Progressive saying “Repairing a vehicle to its pre-loss physical condition will in the vast majority of cases restore the market value of the vehicle to the same level it was prior to the accident.” to the wrangling with the claims managers….your appraisal meant the difference between walking away with a few hundred and a few thousand dollars.
Venzislav N (California)- I would love to recommend your company to anyone who needs an appraisal service in the future. Keep up the good work.
Kevin R (California)- Franklin also helped me with a Tesla claim I have. Currently pending a court date but will hopefully settle for the value lost that he determined. I can also vouch for his professionalism and service.
Scott C (California)- Used Franklin as well for DV and loss of use on my Tesla. Got a lowball offer from the insurance. Used an attorney and got 2 1/2 times the original offer. Just finalizing the deal now close to a year after the accident.
Edwin G (California)- I was happy that payment came today, simply wanted to say thank you and also say nuts to most in my automotive discussion group who said that obtaining diminished value in California beyond a few hundred dollars wasn’t possible. How about a few thousand dollars? I have posted my results in the forum so you should be gaining a few more customers as a result.
Dinesh S (California)- Very satisfied with the report I received. Also, process is really simple and efficient.
Vincent C (California)- The court in California ruled in my favor on my Tesla diminished value case, it was not easy, I spent over 8 hours waiting in court. Thank you for your help and support. I went in by myself, no attorney.
Gabriel U (California)- Franklin was easy to reach and made himself available throughout the process. He contacted local dealers and included their opinions in the diminished value report.
Levente K (California)- I am very pleased at the Appraisal for my Diminished Value Claim. It was performed very quickly and assessed with out most diligence. I am very thankful for all your services. Thanks for all your hard work, I will highly recommend your company to anyone who asks for a diminished value claim. Best Regards, Levente K
Don T (California)- Thank you for your services. I am happy with the total loss valuation appraisal and feel the valuation to be true. When I drive to Tesla supercharger stations, none of the other Tesla’s stand out or is as nice as mine, and I get that comment all the time from Tesla and non-Tesla owners. It was my perfect dream car and is irreplaceable. You just can’t put a price tag on something like that. So it’s very insulting when Geico and CCC tries to value my car at such a ridiculous amount. So thank you for your great work and I will definitely be leaving you great reviews. Franklin was very helpful and extremely knowledgeable. He took his time to explain the process and what I would be expecting before I even hired him. I felt very comfortable working with him and couldn’t be more happy with his services. If you had a car that you loved and cherished and is irreplaceable, and you want to make sure it gets appraised at the right value even though you can’t put a price tag on it…then Franklin and AUTODIMINISHEDVALUE.COM is your go to appraiser. Thanks Franklin!
Victor P (California)- Frank. Finally got my settlement. I got offered $5,000.00. Your diminished value appraisal was $20,512.50 for my Tesla. My daughter the attorney negotiated up to $13,500.00 in July. Mercury played games for a while after but got paid a month ago. Thanks for your help.
Georgia B (California)- It was easier than reported to obtain a check for diminished value. I am satisfied with the service provided by AUTODIMINISHEDVALUE.COM and with the compensation I received for the loss of value to my Audi.
Susan S (California)- I’ll round down to 4 stars since getting a check from the insurance company was a little slower than it needed to be, but seriously left wow-ed by this auto appraiser. I’ll only be recommending this automobile diminished value appraiser from here on out!
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$275.00. You may also make your Credit Card Payment by telephone, call 772-359-4300.
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